THE ULTIMATE B2B
E-COMMERCE GUIDE

TRADITION IS OUT. DIGITAL IS IN.

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REVISITING
PANDEMIC
RESILIENCE

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DHL EXPORT
BAROMETER

2020

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The Ultimate B2B E-Commerce Guide

Traditional methods of B2B operations – from sales to customer interactions; from fulfilment to order delivery – are changing rapidly. So, how can your B2B business adapt to changing buying behaviours?

DHL Export Barometer 2020

Launched in 2003, the DHL Export Barometer is an annual indicator analysing the confidence of Australian export businesses in the global export market, emerging industry trends and growth strategies.

Trading 2021: Key dates for the e-commerce diary

It’s fair to say that 2020 was a year none of us could have predicted. The pandemic came along and lit a fuse underneath e-commerce’s already-upwards trajectory, nudging a whole new audience of buyers online.

The DHL Express international shipping toolkit

Cross-border e-commerce is booming. In fact, it’s growing at twice the rate of domestic sales which means big opportunities for your business to sell to more customers across the world.

Mobile Commerce 101

Mobile commerce is officially the Next Big Thing for online sellers. In fact, you can remove the “Next”. Mobile commerce is big business right now, and it’s only set to grow…

How to build a better basket

In shopping malls and city centres, abandoned shopping carts are an eyesore. But in the world of e-commerce, they’re an expensive headache. Here’s your guide to making your e-commerce basket more efficient and profitable.

Revisiting Pandemic Resilience

COVID-19 has turned out to be the largest public health emergency for 100 years. This white paper takes one step back and sheds light into what the logistics and supply-chain sector has learned from the race against COVID-19 to be best prepared to handle public health emergencies in the future.

How to manage your time as a solo entrepreneur

When you're running an SME, time management is critical. Download our free guide of hints and tips on how to make it work.

E-commerce competitor analysis guide

With online shoppers accustomed to flipping between multiple web stores at the click of a button, it can be a huge challenge to win their attention. Conducting a thorough competitor analysis should be a crucial part of your business strategy.

DHL Global Connectedness Index 2020

Closed borders, travel bans, and grounded passenger airlines have had a significant impact, but the pandemic is unlikely to cause globalisation to collapse. The GCI provides the first comprehensive assessment of globalisation during the pandemic.

DHL Export Barometer 2019

Findings of the DHL Export Barometer 2019 reveal that 69% of Australian exporters are confident the coming 12 months will bring an increase in overseas orders for their business.

DHL Export Barometer 2018

Research from the DHL Export Barometer 2018 shows Australian exporters are riding the global e-commerce wave into new international markets, with plans to invest in online marketing and the workforce to optimise this opportunity.

DHL acknowledges the Traditional Custodians of the land on which we operate, live and gather as employees, and recognise their continuing connection to land, water and community. We pay respect to Elders past, present and emerging.